What I deal with sometimes
On a new client's first visit , I always like to take time and explain chiropractic and the adjustment to everyone. I was talking and noticed that there was a glazed look in the person's face.
I brought it down to a 4th grade level...still glazed look. Frustrated, told her to go ahead and lie down so we could get started. I found some stuff that needed help and proceeded to do "my thing."
This is how it went: Client: OH MY GOD! WHAT WAS THAT?!! Me: That was an adjustment. Client: Are you going to do that again?! Me: Probably, since I'm a chiropractor and that's what we do. Client: Oh, ok.